What is a key component that the manager should include when instructing nursing staff about case management?

Advocacy for patients is indeed a key component that a manager should emphasize when instructing nursing staff about case management. Case management is fundamentally centered around ensuring that patients receive comprehensive, coordinated care that meets their individual needs. By advocating for patients, nurses help ensure that those needs are recognized and addressed effectively. This includes facilitating communication between various healthcare providers, ensuring that patients understand their treatment plans, and addressing any barriers to care that might exist. Advocacy also promotes patient rights and empowers them in their own healthcare decisions, which is essential for achieving positive health outcomes.

In contrast, aspects like patient attendance tracking and increasing hospital profits, while relevant to administrative tasks, do not directly encapsulate the primary goal of case management, which is holistic patient-centered care. Similarly, restricting patient information can lead to violations of patient confidentiality and trust, undermining the very foundations of effective case management and potentially harming patient outcomes. Hence, focusing on patient advocacy aligns best with the core principles and objectives of effective case management in nursing.